Quality

We surpass cultural and language barriers to deliver complete and accurate communication in all languages with the highest level of accuracy and integrity.

It is critical to assure that your language needs are met with a superior level of service, because it is a matter of your success.

Credentials

Our team applies years of experience on every job assignment and consulting project. Our staff strongly upholds industry and business Code of Ethics, and stands prepared to respond to each required service with a high level of commitment.

We mandate of each associate member to have a Bachelors degree in an appropriate field of study or equivalent experience, no less than five years of practice in their area of expertise, and participate in yearly skill-enhancement workshops. Our linguists are professionally licensed and/or certificated; many possess security clearances, and maintain affiliations with organizations in the language industry.

When to call a language service provider

When communication is hampered because of limited language proficiency and casual bilingual assistance is not sufficient to guarantee complete understanding, the services of a language service provider are required.

What type of service do I need?

• Interpreters - work with the verbal communication
• Translators - work with the written communication

Level of Language Services

Language services scale upward or downward in proportion to the level of complexity or liability that the encounter or document may represent.

For example a client may not require the services of a certified court interpreter to assist in transporting someone to a medical appointment; in this case a Bilingual Community Liaison would be the adequate selection.

In a different case, the use of a general translator for the translation of a literary document may not be sufficient, because that particular task will require a higher level of subject matter specialization.

Interpreters and translators are placed under specific categories based on their qualifications which contain the following factors:

• Level of training and certification
• Level of skills for complex assignments
• Specific Industry expertise
• Knowledge of rare language
• Years of experience

How to Select a Language Service Provider

Prior to embarking in the search of a language service provider be it an interpreter or translator, there are some factors...